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Omnichannel inbox
Unify WhatsApp, email, live chat, Instagram, and Facebook in a single view so nothing slips through during peak sales
Explore the inboxTrengo helps eCommerce teams reply faster across WhatsApp, email, live chat, and social — so peak season lifts revenue, not your ticket queue
Centralise shopper messages, automate the repetitive ones, and free your team to focus on the high-intent buyers
Unify WhatsApp, email, live chat, Instagram, and Facebook in a single view so nothing slips through during peak sales
Explore the inboxResolve order, shipping, and returns questions 24/7 — trained on your help centre and tone of voice
Meet Trengo AIRun cart recovery, restock alerts, and launch campaigns on WhatsApp at the moment shoppers are ready to buy
See JourneysBuild smart Journeys that trigger on cart abandonment, order updates, or restock alerts. Reach shoppers on the channel they already use — WhatsApp, email, or SMS — and turn one-off buyers into repeat customers
Send confirmations, shipping updates, and delivery alerts on the channel customers actually read
Learn moreReply instantly in your shopper's language — English, Dutch, German, French, Spanish, and more
Learn moreNative integrations with Shopify, Klaviyo, Gorgias, and dozens more so guest data flows where it should
View integrationsSee Trengo in action and discover how leading eCommerce brands cut response times while growing revenue